Platform

One system runs your whole business

Most tools solve one problem and hand you nine more tabs. Relay is a Business Operating System — every module below works off the same jobs, the same calendar, and the same customer thread.

Photo: a work truck's tailgate as a makeshift desk — a phone propped against a toolbox showing the Relay operator dashboard, work gloves, a coffee thermos, and a clipboard beside it; jobsite blurred in the background. Overhead-angle still life, warm daylight.

Branded page & lead capture

Your relay.ly page takes leads 24/7 — every inquiry lands in one inbox, never in voicemail.

  • A professional page at relay.ly/your-business, branded as yours
  • Trade-tuned intake forms that ask the right questions
  • Every lead pings your phone the second it lands

Instant quotes

Your pricing model answers "how much?" before you can — flat, tiered, per-room, or quoted.

  • Prices read live from your own Stripe / Square catalog — change it there, it changes here
  • Quote-first flows for jobs that need your eyes
  • Add-ons and upsells offered automatically

Proposals & acceptance

Scope, price, and milestones on one page — accepted from the customer's phone, on the record.

  • Structured proposals with scope lines and payment milestones
  • One-tap acceptance recorded with who, when, and a version fingerprint
  • The accepted version becomes the deposit invoice — milestones intact

Checkout & deposits

Customers pay on your own Stripe or Square — money goes straight to you, and no-shows stop.

  • Deposits or full payment collected at booking
  • Your own Stripe / Square account — Relay is never the middleman
  • No-show protection built into every booking

Scheduling & calendar

Bookings drop onto your Google Calendar with windows, notice rules, and capacity you control.

  • Two-way Google Calendar sync — no double-booking, ever
  • Arrival windows or exact-time appointments, your call
  • Notice rules, same-day fees, and per-day capacity

Messaging & reminders

Confirmations, reminders, and payment nudges go out by text and email — without you touching them.

  • Automatic booking confirmations and day-before reminders
  • Payment nudges that chase the balance for you
  • Reschedules re-arm the reminder; cancellations kill it

Crews & capacity

Run more than one crew a day — capacity windows keep every slot honest, so you never oversell a morning.

  • Crew capacity per window — Saturdays can run three crews
  • Weekday and per-date overrides for busy seasons
  • A full window closes itself — no oversell, ever

Offers & add-ons

Shareable links with the discount already applied — promos that book jobs, not just likes.

  • Copy a link with the offer baked in — share it anywhere
  • Add-ons and packages priced into the booking flow
  • Seasonal pricing without rebuilding your page

Voice & automations

A voice agent answers when you can't — and even out of minutes, the lead is still captured, never lost.

  • Missed calls become leads, not voicemails
  • Automatic nudges on deposits and quotes that stall
  • A full activity timeline on every job
Playbooks

Pick your trade. The form is already built.

These aren't templates to fill in — each playbook ships the booking flow, options, and pricing model for its trade. Real forms below, straight from the platform.

How it works

From lead
to paid.

A simple flow that runs itself — you just do the work.

Customer books

They book a job on your branded relay.ly page in a couple of taps.

Deposit clears

They pay a deposit through your own Stripe or Square — money hits your account.

On the calendar

The booking syncs to your Google Calendar automatically. No double-booking.

Reminders & follow-ups

Relay sends confirmations, reminders, and payment nudges — hands-off.

Privacy by design

Customer data with an expiration date

Data leaks happen to software that hoards data. Relay keeps only what a booking needs, seals it, and deletes it on a timer — while the records you actually need stay in the accounts you own.

Encrypted at rest

Customer contact details are sealed with AES-256 encryption, and the key is held outside the database — a database leak alone exposes nothing readable.

Deleted on a retention timer

Contact details expire automatically — 30 days by default, and never past a year. Data that no longer exists can't leak; protection that runs by itself, not a promise you have to trust.

Logs with nothing in them

Delivery logs keep no phone numbers and no message text, and the lead alerts on your phone carry no customer data. There's nowhere for private details to land.

Your records outlive the timer

The lasting business record lives in accounts you own — payments in your Stripe or Square, jobs on your Google Calendar. When details expire in Relay, you can still reference everything from your own connections.

We store only what a booking needs — and never sell it. Read the full plain-English disclosure →

Claim your link. We build the rest.

Free, takes about two minutes, no credit card. Your page, booking flow, and dashboard — generated the moment you claim.

relay.ly/