Most tools solve one problem and hand you nine more tabs. Relay is a Business Operating System — every module below works off the same jobs, the same calendar, and the same customer thread.
Branded page & lead capture
Your relay.ly page takes leads 24/7 — every inquiry lands in one inbox, never in voicemail.
✓A professional page at relay.ly/your-business, branded as yours
✓Trade-tuned intake forms that ask the right questions
✓Every lead pings your phone the second it lands
Instant quotes
Your pricing model answers "how much?" before you can — flat, tiered, per-room, or quoted.
✓Prices read live from your own Stripe / Square catalog — change it there, it changes here
✓Quote-first flows for jobs that need your eyes
✓Add-ons and upsells offered automatically
Proposals & acceptance
Scope, price, and milestones on one page — accepted from the customer's phone, on the record.
✓Structured proposals with scope lines and payment milestones
✓One-tap acceptance recorded with who, when, and a version fingerprint
✓The accepted version becomes the deposit invoice — milestones intact
Checkout & deposits
Customers pay on your own Stripe or Square — money goes straight to you, and no-shows stop.
✓Deposits or full payment collected at booking
✓Your own Stripe / Square account — Relay is never the middleman
✓No-show protection built into every booking
Scheduling & calendar
Bookings drop onto your Google Calendar with windows, notice rules, and capacity you control.
✓Two-way Google Calendar sync — no double-booking, ever
✓Arrival windows or exact-time appointments, your call
✓Notice rules, same-day fees, and per-day capacity
Messaging & reminders
Confirmations, reminders, and payment nudges go out by text and email — without you touching them.
✓Automatic booking confirmations and day-before reminders
✓Payment nudges that chase the balance for you
✓Reschedules re-arm the reminder; cancellations kill it
Crews & capacity
Run more than one crew a day — capacity windows keep every slot honest, so you never oversell a morning.
✓Crew capacity per window — Saturdays can run three crews
✓Weekday and per-date overrides for busy seasons
✓A full window closes itself — no oversell, ever
Offers & add-ons
Shareable links with the discount already applied — promos that book jobs, not just likes.
✓Copy a link with the offer baked in — share it anywhere
✓Add-ons and packages priced into the booking flow
✓Seasonal pricing without rebuilding your page
Voice & automations
A voice agent answers when you can't — and even out of minutes, the lead is still captured, never lost.
✓Missed calls become leads, not voicemails
✓Automatic nudges on deposits and quotes that stall
✓A full activity timeline on every job
Playbooks
Pick your trade. The form is already built.
These aren't templates to fill in — each playbook ships the booking
flow, options, and pricing model for its trade. Real forms below,
straight from the platform.
A simple flow that runs itself — you just do the work.
Paid & on the books
01
Customer books
They book a job on your branded relay.ly page in a couple of taps.
02
Deposit clears
They pay a deposit through your own Stripe or Square — money hits your account.
03
On the calendar
The booking syncs to your Google Calendar automatically. No double-booking.
04
Reminders & follow-ups
Relay sends confirmations, reminders, and payment nudges — hands-off.
Privacy by design
Customer data with an expiration date
Data leaks happen to software that hoards data. Relay keeps only what
a booking needs, seals it, and deletes it on a timer — while the
records you actually need stay in the accounts you own.
Encrypted at rest
Customer contact details are sealed with AES-256 encryption, and the key is held outside the database — a database leak alone exposes nothing readable.
Deleted on a retention timer
Contact details expire automatically — 30 days by default, and never past a year. Data that no longer exists can't leak; protection that runs by itself, not a promise you have to trust.
Logs with nothing in them
Delivery logs keep no phone numbers and no message text, and the lead alerts on your phone carry no customer data. There's nowhere for private details to land.
Your records outlive the timer
The lasting business record lives in accounts you own — payments in your Stripe or Square, jobs on your Google Calendar. When details expire in Relay, you can still reference everything from your own connections.